Thank you for choosing Sparrow Intel. We recognize the importance of trust when engaging with software and service providers, and we hold your and your clients’ privacy in high regard. Safeguarding your personal information is our utmost priority. We invite you to read through the following policy to gain insight into our privacy practices. This Privacy Policy is an integral part of our Terms of Use. Unless otherwise specified, all references to “we” and “Sparrow Intel” encompass https://sparrowintel.com/ and https://portal.sparrowintel.com/ (collectively the “Site”) and Sparow Intel LLC (the “Company”). Before accessing or using our Site, please take a moment to review this Privacy Policy.
Your agreement to this Privacy Policy is assumed when accessing or using our Site. If you disagree with the terms herein, you should refrain from using our Site.
Collection of Personal Information
You can browse our Site without disclosing personally identifiable information. However, there may be instances when you decide to provide us with such information, including, but not limited to, your name, address, email, phone number, and details about your home or your clients’ homes. When requesting or purchasing products from Sparrow Intel or our Service Partners, we collect billing and credit card information, which is processed by a third-party payment provider.
Non-personally identifiable information may also be collected, such as your IP address, browser type, and access times, for site operation, quality maintenance, and statistical analysis. Additional personal or non-personal information may be gathered in the future.
Methods of Data Collection
Apart from the information you provide, Sparrow Intel may automatically collect data using cookies, web beacons, pixel tags, and other tracking technologies to monitor user interactions with our Site and enhance your experience. Cookies are small text files that web servers place on your hard drive, allowing you to save time and personalize your experience by recalling your specific information. You have the option to accept or decline cookies, although most web browsers automatically accept cookies.
Use of Your Personal Information
Sparrow Intel employs your personal information to operate the Site and provide the requested services. We may also inform you about other products or services offered by Sparrow Intel and its affiliates, as well as gather feedback through surveys. Customer stories or testimonials may be posted on the Site, but we do not sell, rent, or lease your personal information for marketing purposes.
Sparrow Intel may share data with trusted Service Partners to facilitate various services on our behalf, such as order fulfillment, shipping, and payment processing. We may monitor user activity within the Site to improve user experience and functionality. Aggregated information that does not personally identify you may be disclosed without restriction.
Security Measures
Sparrow Intel has implemented security measures to protect your personal information from unauthorized access, use, or disclosure. When personal information is transmitted to external websites, encryption, like the Secure Sockets Layer (SSL) protocol, is employed. However, the internet is not completely secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.
Choice and Control Over Your Information
You can choose not to provide information, though it may be necessary for product and service usage. You may review and modify your personal information through your account profile on the Site or by contacting us at support@sparrowintel.com. We may need to terminate your account and subscriptions if personal information is crucial for the services provided.
If you make user contributions to the Site, please be aware that copies of your contributions may remain viewable in cached and archived pages or may have been copied or stored by other users.
Children Under Sixteen
Sparrow Intel does not knowingly collect personally identifiable information from children under the age of sixteen. If we discover such information, we will promptly delete it.
Opt-Out and Unsubscribe
To respect your privacy, we offer the option to opt-out of receiving promotional communications from Sparrow Intel. This choice does not affect communications related to products or services you have purchased. To opt out, contact us at support@sparrowintel.com.
Your State Privacy Rights
Residents of specific states, such as California, Nevada, Colorado, Virginia, and Utah, may have additional rights regarding their personal information. We are committed to complying with these rights. To exercise them, contact support@sparrowintel.com.
Microsoft Clarity
We collaborate with Microsoft Clarity and Microsoft Advertising to enhance and promote our products and services. Website usage data is captured through cookies and tracking technologies for this purpose. For more information on how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
Access, Use, Storage, and Sharing of Google User Data
Sparrow Intel allows users to connect their Google Business Profiles to read, manage, and respond to reviews. When you link your Google Business Profile, Sparrow Intel will access and use your Google user data solely for the purposes of managing reviews. This includes reading existing reviews, replying to them on your behalf, and analyzing review data to provide insights and recommendations.
The Google user data that we access is stored securely and only for as long as necessary to provide our services to you. We do not share your Google user data with third parties, except as required to provide our services or comply with legal obligations. We ensure that access to this data is limited to authorized personnel and protected through appropriate security measures.
Your Google user data will never be used for marketing purposes, and you retain the ability to disconnect your Google Business Profile at any time, which will result in the cessation of any data access and processing by Sparrow Intel.
GDPR
If you are an EU resident and GDPR applies, you have rights over your personal information, including the right to object, be informed, access, rectify, erase, restrict processing, data portability, lodge a complaint, and withdraw consent. Sparrow Intel retains personal data as necessary and may transfer it internationally. To exercise your GDPR rights, contact support@sparrowintel.com.
Changes to this Statement
Sparrow Intel may periodically update this Privacy Policy. Please revisit it to stay informed about our information collection, usage, and any changes. Your continued use of the Site following updates implies your acceptance of these changes.
Effective Date of Current Policy: September 28, 2024